Mobile App Helpdesk

General Support 6

• How to use the app: Step by Step
• I purchased a Santa pack, how do I access them?
• Updated App and restore does not work
• General - Planning your photo (layout, size, clarity, blurry)
• Q: Why is my picture is blurry from your app

See all 6 articles

How To Videos 1

• Video App Tutorial

Apple iOS Mobile App Support 4

• Upgraded app and now it does not work.
• Apple iOS iPhone Helpscreens: How do I use the app?
• Quick Video: App Tutorial
• Can't add photo from my Gallery

Android Mobile App Support 5

• Easter Bunny Stickers not downloading
• Your URL (capturethemagic.com) takes me to the RED app where there are no Bunny Packs
• Tutorial Help Screens for the Android App
• Can't Restore My Stickers
• FAQ: How do I get a Refund?

Web App Support 4

• Where's my photo? How do I find and get the photo I just created and/or just bought?
• Quick Web Tutorial
• There is a diagonal black box on my photo
• CATCHY Web App Editor - "How it Works" Tutorial Video