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Help, FAQ's
General Support
6
How to use the app: Step by Step
I purchased a Santa pack, how do I access them?
Updated App and restore does not work
General - Planning your photo (layout, size, clarity, blurry)
Q: Why is my picture is blurry from your app
See all 6 articles
How To Videos
1
Video App Tutorial
Apple iOS Mobile App Support
4
Upgraded app and now it does not work.
Apple iOS iPhone Helpscreens: How do I use the app?
Quick Video: App Tutorial
Can't add photo from my Gallery
Android Mobile App Support
5
Easter Bunny Stickers not downloading
Your URL (capturethemagic.com) takes me to the RED app where there are no Bunny Packs
Tutorial Help Screens for the Android App
Can't Restore My Stickers
FAQ: How do I get a Refund?
Web App Support
4
Where's my photo? How do I find and get the photo I just created and/or just bought?
Quick Web Tutorial
There is a diagonal black box on my photo
CATCHY Web App Editor - "How it Works" Tutorial Video
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