Mobile App Helpdesk

General Support 8

• How to use the app: Step by Step
• I purchased a Santa pack, how do I access them?
• Updated App and restore does not work
• Using Capture the Magic for the first time?
• General - Planning your photo (layout, size, clarity, blurry)

See all 8 articles

How To Videos 1

• Video App Tutorial

Apple iOS Mobile App Support 6

• Easter Bunny App- New Costume Bunny not available
• Upgraded app and now it does not work.
• Apple iOS iPhone Helpscreens: How do I use the app?
• Quick Video: App Tutorial
• Can't add photo from my Gallery

See all 6 articles

Android Mobile App Support 6

• Easter Bunny Stickers not downloading
• Your URL (capturethemagic.com) takes me to the RED app where there are no Bunny Packs
• Where did Capture The Magic App save my photos on my Android device
• Tutorial Help Screens for the Android App
• Can't Restore My Stickers

See all 6 articles

Web App Support 4

• Where's my photo? How do I find and get the photo I just created and/or just bought?
• Quick Web Tutorial
• There is a diagonal black box on my photo
• CATCHY Web App Editor - "How it Works" Tutorial Video