General Support

This is for general non-device specific info, FAQ's etc.

How to use the app: Step by Step
Sat, 22 Dec, 2018 at 2:27 PM
I purchased a Santa pack, how do I access them?
Mon, 24 Dec, 2018 at 10:30 AM
Updated App and restore does not work
We have 2 published apps on the app stores now.  If you are trying to restore your packs and you are not successful, please make sure that you are using the...
Sat, 22 Dec, 2018 at 2:41 PM
Using Capture the Magic for the first time?
We hope you enjoy your new Capture the Magic app. Just a couple things to make sure the installation goes smoothly and you get what you pay for. Pleas...
Sun, 24 Dec, 2017 at 9:24 AM
General - Planning your photo (layout, size, clarity, blurry)
We highly recommend that before you take any photographs, take a few minutes to: Sit down and try to plan the photograph you want to take, think whe...
Fri, 23 Dec, 2016 at 10:46 PM
Q: Why is my picture is blurry from your app
Most times, the reason for blurry pictures output is due to the fact that the input picture is very small (low  resolution).  Our applications' result...
Tue, 20 Dec, 2016 at 3:10 AM
Sticker Shop- How to use
Now when you add your photo, the packs you installed will be available.
Sat, 23 Dec, 2017 at 6:07 PM
About Us: Who are these guys at CaptureTheMagic.com ?
Capture The Magic and the Capture The Magic Mobile app are products/services delivered to you by Magical Beliefs, LLC.  We are a Northern Virginia based...
Fri, 22 Dec, 2017 at 10:20 AM