General Support

This is for general non-device specific info, FAQ's etc.

Help Screens for Catch Santa
Please click below for a cheat sheet on how to use the Catch Santa app!
Sat, 23 Dec, 2023 at 11:37 AM
New to Santa Live! Please watch the following Tutorial so you can take full advantage of the app and its features. Click here: Santa Live Tutorial
Tue, 14 Dec, 2021 at 10:32 AM
Legacy Red App. How to use the app: Step by Step
Sat, 23 Dec, 2023 at 11:42 AM
Legacy Red Santa App. I purchased a Santa pack, how do I access them?
Sat, 23 Dec, 2023 at 11:36 AM
Updated App and restore does not work
We have 2 published apps on the app stores now.  If you are trying to restore your packs and you are not successful, please make sure that you are using the...
Sat, 22 Dec, 2018 at 2:41 PM
Where are my stickers after i buy them?
Tue, 21 Dec, 2021 at 8:12 AM
Legacy Red Santa App I bought stickers but cannot find them to use
In order to use the stickers, you must go to the photo editor. Do this by taking a picture and then tapping the stickers button. On the sticker ribbon all o...
Sat, 23 Dec, 2023 at 11:43 AM