Android Mobile App Support

This set of articles is for the Android devices - Samsung, Google Pixel, all other Android Devices (lots of 'em)

Can't download Stickers/Categories- Android
If you are in an area where you have a weak internet connection you may receive a pop-up message stating that you cannot download Stickers or Sticker Catego...
Sat, 23 Dec, 2017 at 1:53 PM
Cannot find my purchased stickers- Android
Android Users: If our servers are busy you may not get the stickers downloaded fully. Make sure you have a good internet connection. Please do the f...
Sun, 24 Dec, 2017 at 8:09 AM
Can not find my photos on my Android device
Depending on your setup the photos can be a few different places.  We create a folder Named Capture The Magic as well as an Album with same name both n...
Mon, 18 Dec, 2017 at 9:04 AM
Tutorial Help Screens for the Android App
Check out these Helpscreens for the Android App to give you an idea of how it works:  https://photos.app.goo.gl/1DYQER...
Sat, 23 Dec, 2017 at 5:32 PM
Google Play Refund
We apologize if you had any issues with our app. We truly want to spread magic on Christmas and feel bad if your experience was anything but great. Please s...
Mon, 25 Dec, 2017 at 2:10 PM