Android Mobile App Support

This set of articles is for the Android devices - Samsung, Google Pixel, all other Android Devices (lots of 'em)

Easter Bunny Stickers not downloading
3-11-20 Updated 6:00pm EST Google released an update that was causing this issue on a small number of phones. Please make sure you have the latest updat...
Sat, 11 Apr, 2020 at 6:07 PM
Your URL (capturethemagic.com) takes me to the RED app where there are no Bunny Packs
Some phones are being taken to the RED app on the Google Play Store.  This is incorrect.  Please kindly click  HERE to get the BLUE master app where th...
Sat, 11 Apr, 2020 at 8:47 AM
Tutorial Help Screens for the Android App
Check out these Helpscreens for the Android App to give you an idea of how it works:  https://photos.app.goo.gl/1DYQER...
Sat, 23 Dec, 2017 at 5:32 PM
Can't Restore My Stickers
After an update, some users may experience the app not restoring previous purchases.  Please follow these steps: Uninstall the app Turn your phone of...
Wed, 18 Dec, 2019 at 2:57 PM
FAQ: How do I get a Refund?
We apologize if you had any issues with our app. We truly want to spread magic on Christmas and feel bad if your experience was anything but great. Please s...
Mon, 21 Dec, 2020 at 7:56 AM