3-11-20 Updated 6:00pm EST

Google released an update that was causing this issue on a small number of phones. Please make sure you have the latest update, 2.46.4 installed on your device. If you are still having issues please read below.


Some  Android phones are unable to contact the server to download the Bunny Packs, this is only affecting very few users.  We are working to rectify the situation with the Google Play Store. 

If you are an ANDROID user please execute the following steps: 

- Uninstall your App

- Restart your phone

- Go to this link and install the BLUE icon APP: https://bit.ly/2xl6B2M

- Purchase or Restore Stickers for the BUNNY 

If nothing works - please present us with your RECEIPT and we'll be happy to refund you. 

We sincerely apologize for any inconvenience this may cause.